Our Premium Packages
E-com Essential
For small online stores (low traffic, limited products)
₹8,000/mo
Maintenance & Updates
- WordPress Core Updates
- WooCommerce Updates
- Plugin & Theme Updates (Monthly)
Basic Security
- Basic Malware Scanning
- Spam Protection
- SSL Monitoring
Backup
- Weekly Full Website Backup
- Weekly Database Backup
Store Testing
- Contact Form Testing
- Basic Checkout Testing (Monthly)
- Basic Uptime Monitoring
- Email / WhatsApp Support
- Turnaround: 48–72 Hours
Monitoring
Support
E-com Growth
For growing eCommerce businesses
₹12,000/mo
Includes everything in Commerce Essential +
Performance
- Page Speed Monitoring & Improvements
- Core Web Vitals Monitoring
Security Upgrade
- Advanced Malware Scanning
- Login Protection (Brute Force Prevention)
- File Change Monitoring
Backup Upgrade
- Daily Automated Backup (Cloud + Local)
- Checkout & Cart Testing (Bi-weekly)
- Payment Gateway Testing
- Order Flow Testing
- GA4 E-commerce Tracking Validation
- Meta Pixel / Google Ads Tracking Check
- Order Email Delivery Check (Customer/Admin)
- Priority Support
- Turnaround: 24–48 Hours
Store Monitoring
Tracking
Email Monitoring
Support
E-com Performance
For high-revenue, scaling eCommerce stores
₹15,000/mo
Includes everything in Commerce Growth +
Advanced Monitoring
- 24/7 Uptime Monitoring with Alerts
- Real-time HTTP(S) Monitoring
Performance Optimization
- Database Optimization (Orders, Logs, Sessions)
- Advanced Speed Optimization
- CDN Monitoring (if applicable)
Advanced Security
- Bot Protection (Spam Orders / Fake Traffic)
- Web Application Firewall (WAF)
- Security Patch Validation
- Weekly Checkout Testing
- Cart & Payment Issue Detection
- Product Page Functionality Testing
- Funnel Tracking Review
- Abandoned Cart Issue Detection
- Daily Backup + Priority Restore Support
- Dedicated Account Manager
- Turnaround: 12–24 Hours
Revenue Protection
Conversion Monitoring
Backup
Support
E-com Elite
(All-Inclusive)
For serious eCommerce brands where downtime = revenue loss
₹20,000/mo
This plan covers everything
Complete website performance, security & growth management
Enterprise-Level Security
- Advanced Firewall + Bot Protection
- Payment Security Monitoring
- Real-time File Integrity Monitoring
- Admin Access Control & Audit
- Geo-blocking (if required)
Continuous Performance Optimization
- Ongoing Speed Optimization (Not just monitoring)
- Script Optimization (Reduce load time)
- Third-party App Impact Analysis
- Image Optimization (WebP / Next-gen formats)
- Daily Automated Backup (Cloud + Local)
- Backup Version History
- Backup Restoration Testing (Monthly)
- Emergency Restore Support
- Daily Checkout Testing
- Payment Gateway Failure Detection
- Order Processing Validation
- Coupon / Offer Testing
- Inventory Sync Check
- GA4 + Tag Manager Audit
- E-commerce Funnel Optimization Insights
- Conversion Tracking Accuracy Check
- Email Delivery Monitoring (Orders, OTP, Notifications)
- SMS / WhatsApp Notification Testing (if integrated)
- Product Page SEO Health Check
- Schema Validation (Product, Review, FAQ)
- Indexing & Crawl Monitoring
- Cross-device & Cross-browser Testing
- Mobile UX Optimization Review
- High-traffic Load Readiness Check
- Revenue Risk Issues Identified
- Downtime & Fixes
- Conversion Tracking Status
- Performance Improvements
- Quarterly Growth Recommendations
- Same-Day Critical Issue Resolution
- Emergency Support Access
- Dedicated Technical Manager
Backup & Recovery (Critical)
Advanced Store Monitoring
Analytics & Revenue Tracking
Revenue Flow Protection
SEO & Visibility
Advanced Testing
Reporting (High Value)
Priority Support
Our Premium Packages
E-com Essential
For small online stores (low traffic, limited products)
₹8,000/mo
Maintenance & Updates
- WordPress Core Updates
- WooCommerce Updates
- Plugin & Theme Updates (Monthly)
Basic Security
- Basic Malware Scanning
- Spam Protection
- SSL Monitoring
Backup
- Weekly Full Website Backup
- Weekly Database Backup
- Contact Form Testing
- Basic Checkout Testing (Monthly)
- Basic Uptime Monitoring
- Email / WhatsApp Support
- Turnaround: 48–72 Hours
Store Testing
Monitoring
Support
E-com Growth
For growing eCommerce businesses
₹12,000/mo
Includes everything in Commerce Essential +
Performance
- Page Speed Monitoring & Improvements
- Core Web Vitals Monitoring
Security Upgrade
- Advanced Malware Scanning
- Login Protection (Brute Force Prevention)
- File Change Monitoring
Backup Upgrade
- Daily Automated Backup (Cloud + Local)
- Checkout & Cart Testing (Bi-weekly)
- Payment Gateway Testing
- Order Flow Testing
- GA4 E-commerce Tracking Validation
- Meta Pixel / Google Ads Tracking Check
- Order Email Delivery Check (Customer/Admin)
- Priority Support
- Turnaround: 24–48 Hours
Store Monitoring
Tracking
Email Monitoring
Support
E-com Performance
For high-revenue, scaling eCommerce stores
₹15,000/mo
Includes everything in Commerce Growth +
Advanced Monitoring
- 24/7 Uptime Monitoring with Alerts
- Real-time HTTP(S) Monitoring
Performance Optimization
- Database Optimization (Orders, Logs, Sessions)
- Advanced Speed Optimization
- CDN Monitoring (if applicable)
Advanced Security
- Bot Protection (Spam Orders / Fake Traffic)
- Web Application Firewall (WAF)
- Security Patch Validation
- Weekly Checkout Testing
- Cart & Payment Issue Detection
- Product Page Functionality Testing
- Funnel Tracking Review
- Abandoned Cart Issue Detection
- Daily Backup + Priority Restore Support
- Dedicated Account Manager
- Turnaround: 12–24 Hours
Revenue Protection
Conversion Monitoring
Backup
Support
E-com Elite
(All-Inclusive)
For serious eCommerce brands where downtime = revenue loss
₹20,000/mo
This plan covers everything
Complete website performance, security & growth management
Enterprise-Level Security
- Advanced Firewall + Bot Protection
- Payment Security Monitoring
- Real-time File Integrity Monitoring
- Admin Access Control & Audit
- Geo-blocking (if required)
Continuous Performance Optimization
- Ongoing Speed Optimization (Not just monitoring)
- Script Optimization (Reduce load time)
- Third-party App Impact Analysis
- Image Optimization (WebP / Next-gen formats)
- Daily Automated Backup (Cloud + Local)
- Backup Version History
- Backup Restoration Testing (Monthly)
- Emergency Restore Support
- Daily Checkout Testing
- Payment Gateway Failure Detection
- Order Processing Validation
- Coupon / Offer Testing
- Inventory Sync Check
- GA4 + Tag Manager Audit
- E-commerce Funnel Optimization Insights
- Conversion Tracking Accuracy Check
- Email Delivery Monitoring (Orders, OTP, Notifications)
- SMS / WhatsApp Notification Testing (if integrated)
- Quarterly Growth Recommendations
- Product Page SEO Health Check
- Schema Validation (Product, Review, FAQ)
- Indexing & Crawl Monitoring
- Cross-device & Cross-browser Testing
- Mobile UX Optimization Review
- High-traffic Load Readiness Check
- Monthly Detailed Report:
- Revenue Risk Issues Identified
- Downtime & Fixes
- Conversion Tracking Status
- Performance Improvements
- Quarterly Growth Recommendations
- Same-Day Critical Issue Resolution
- Emergency Support Access
- Dedicated Technical Manager
Backup & Recovery (Critical)
Advanced Store Monitoring
Analytics & Revenue Tracking
Revenue Flow Protection
SEO & Visibility
Advanced Testing
Reporting (High Value)
Priority Support
“Our E-commerce Care Plans ensure your store never loses revenue due to technical issues — we monitor, protect, and optimize your store 24/7.”
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- 100% Quality Guaranteed
- Excellent Customer Support
- Long Term Trusted Relationships
- We’re Industry Leaders
- 100% Safe & Secure
- Get Dedicated Team
- Never Outsource Your Work
Frequently Asked Questions
Our e-commerce maintenance packages cover a wide range of essential services including WordPress and WooCommerce core updates, plugin and theme updates, security scanning, daily or weekly backups, checkout and payment gateway testing, uptime monitoring, order flow validation, performance optimization, and priority support — all tailored to keep your online store running without interruption.
E-commerce websites involve far more moving parts than standard websites — payment gateways, product catalogues, inventory systems, order flows, coupon logic, and customer notifications all need to function perfectly. Our e-commerce maintenance goes beyond basic updates to actively monitor your store’s revenue-critical features such as checkout, cart functionality, and payment processing.
No. We carry out all updates and maintenance tasks in a controlled environment to minimize disruption. Critical updates are staged and tested before being applied to your live store, ensuring your customers experience zero downtime during the process.
Depending on your plan, we perform checkout and payment gateway testing on a weekly or daily basis. If an issue is detected, our team is alerted immediately and works to resolve it within your plan’s turnaround time — preventing revenue loss before your customers even notice.
Our packages are primarily designed for WooCommerce-powered stores built on WordPress. If you’re running a store on a different platform, contact us and we’ll assess compatibility and recommend the right solution for your setup.
The right plan depends on your store’s traffic volume, number of products, revenue level, and how critical uptime is to your business. Small stores with limited traffic do well with Commerce Essential, while high-revenue brands that cannot afford downtime are best suited for Commerce Elite. Our team is happy to assess your store and suggest the ideal plan.
Yes. All our plans include malware scanning and spam protection. Higher-tier plans add advanced protections including Web Application Firewall (WAF), bot protection against spam orders and fake traffic, real-time file integrity monitoring, login brute force prevention, and payment security monitoring — giving your store enterprise-level protection.
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Yes. Our Commerce Elite plan includes detailed monthly reports covering revenue risk issues identified, downtime and fixes, conversion tracking status, performance improvements, and quarterly growth recommendations. Other plans offer support summaries and updates as part of regular communication.
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Absolutely. Our plans are designed to scale with your business. You can upgrade to a higher-tier plan at any time as your traffic, product range, or revenue increases. We’ll ensure a seamless transition with no disruption to your existing maintenance schedule.
Response times vary by plan: Commerce Essential offers 48–72 hour turnaround, Commerce Growth provides 24–48 hour priority support, Commerce Performance includes a Dedicated Account Manager with 12–24 hour turnaround, and Commerce Elite guarantees same-day critical issue resolution with emergency support access.
Get the best website maintenance agency in Chennai
At Wizi Digital, the best e-commerce website maintenance agency in Chennai, we understand that your online store is not just a website — it is your revenue engine. A single checkout failure, a slow-loading product page, or a payment gateway error can cost you real customers and real money. That is why our e-commerce maintenance plans are built specifically to protect and optimize every part of your WooCommerce store — not just keep it online.
Our expert team continuously monitors your store’s performance, security, and functionality so you can focus entirely on growing your business. Whether you run a small boutique store or a high-traffic e-commerce brand, we have the right plan to match your needs. From daily checkout testing and payment gateway validation to advanced bot protection and conversion funnel monitoring, Wizi Digital covers every critical aspect of your store’s health.
As the leading e-commerce maintenance company in Chennai, we use industry-leading tools to track real user behavior, identify performance bottlenecks, and deliver data-driven improvements that directly impact your conversion rates and revenue. Our team also ensures that your store’s SEO health, product schema, and Google Analytics tracking remain accurate — so your visibility and sales data stay reliable at all times.
With Wizi Digital as your e-commerce maintenance partner, you get more than just technical support — you get a dedicated team committed to protecting your brand, your customers, and your business growth every single day.
Benefits of Website Maintenance
Benefits of Website Maintenance
- Cost Savings
- Peace of Mind
- Strengthening SEO
- High Level of Security
- Consistency for Customers
- Keep Your Content Timely
- Avoid Costly Disasters
- Competitive Distinction
- Tech Compatibility
- Improved User Experience
- Proper Monitoring and Tracking
- Protecting Your Brand
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